Your trust matters to us.

Last updated: May 18, 2026

Information We Collect

When you contact MSI through the website, email, phone, or a scheduling workflow, we may collect your name, organization, email address, phone number, preferred contact method, and the details you choose to provide about your security, governance, assessment, incident response, or product-related needs.

How We Use Information

We use this information to respond to your request, route the conversation to the right MSI team member, schedule a discussion, provide information about our services or products, and maintain appropriate business records.

How We Protect Information

MSI treats inquiry information as business-confidential. We use reasonable administrative, technical, and operational safeguards to protect the information we receive and to limit access to people who need it for legitimate business purposes.

Sharing Information

MSI does not sell personal information. We may share information with service providers that help us operate our website, communications, scheduling, or business systems, and only as needed to support those functions. We may also disclose information when required by law or to protect our rights, clients, systems, or operations.

Website Analytics and Links

The website may use basic analytics or logging to understand site performance and visitor activity. The site also links to external resources, including StateOfSecurity.com. External sites operate under their own privacy practices.

Your Choices

You may contact MSI to ask about information you previously provided, request updates, or ask that we stop non-essential communications. Some records may be retained where needed for legitimate business, legal, security, or operational reasons.

Contact

Questions about this policy can be sent to info@microsolved.com or directed to MicroSolved, Inc. by phone at 614-351-1237.